Customer Service

The following course is available to run as an in-house course. The course will be customised to your requirements.

This workshop on “Customer Service” is suitable for people in growing entrepreneurial SME businesses (up to approx 250 staff) who have contact with customers on a regular basis or manage those who do.

‘Customer Service’ Training Course
Good customer service is only average, to be successful you need excellent customer service if you want to be noticed and ensure repeat business. Everybody in the business, be they in sales, after-care, reception, administration, management or even on the board has a role to play either directly or indirectly in providing excellent customer service. This course provides tools, tips and tricks to ensure your customers keep returning.

Duration: One Day

How to arrange this course
Please call Lenka Hanzelova, Business Development on 020 7939 9910 (+44 20 7939 9910) to discuss your requirements and receive a quotation. Alternatively, please send us a message via the contact form (click here).