Dealing with Difficult People

The following course is available to run as an in-house course. The course will be customised to your requirements.

This workshop on “Dealing with Difficult People” is suitable for anyone in a growing entrepreneurial SME business (up to approx 250 staff) who is finding it difficult to work with certain people – be they colleagues, suppliers or customers.

Dealing with Difficult People Training Course
Do you find it difficult, even impossible, to work with some people? Are they rude, impatient, emotional, persistent or aggressive people? Do you come home stressed out from work having to work with difficult people all day? This course covers dealing effectively with difficult people at work, coping with difficult people, types of difficult people, managing difficult people and communicating with difficult people.

Duration: One Day

How to arrange this course
Please call Hannah McNamara on 020 7939 9910 (+44 20 7939 9910) to discuss your requirements and receive a quotation.

Course Outline
Download a sample brochure for this course, including information about the content of the course.

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Telephone: 020 7939 9910 (+44 20 7939 9910)

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SME Academy is a proud partner of the British Library Business & IP Centre in London, UK
About SME Academy

SME Academy is a business growth consultancy offering business advice, training courses, workshops, executive coaching and business mentoring for directors and senior managers of small and medium sized entreprises (SMEs).

Based on Borough High Street SE1 (close to London Bridge tube/train/bus station in Southwark) we work with organisations across London as well as those in the Home Counties. Some of our clients are further afield in places such as Dubai, Abu Dhabi, and Kuala Lumpur.

Typically we work with business owners and entrepreneurs on business planning, sales and marketing, leadership and management, plus areas such as time and stress management. We help many of our clients to access grants and funding under the Train to Gain Leadership & Management programme, which allows them to get part-funding for our courses and coaching services.