This workshop on "Customer Service" is suitable for people in growing entrepreneurial SME businesses (up to approx 250 staff) who have contact with customers on a regular basis or manage those who do.
'Customer Service' Training Course
Good customer service is only average, to be successful you need excellent customer service if you want to be noticed and ensure repeat business. Everybody in the business, be they in sales, after-care, reception, administration, management or even on the board has a role to play either directly or indirectly in providing excellent customer service. This course provides tools, tips and tricks to ensure your customers keep returning.
Course Fee: £250+VAT per delegate
Duration: One Day
For full details of this course, including fees and course dates, please request a brochure (see right). To order brochures for other courses, please follow the links on our Courses page, then click the 'Add to Cart' button on the relevant course pages.
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